Part 1: Know it

Module Overview

Know it is the first module in the Know My Rights series for NDIS participants. It focuses on helping you understand your rights and what you can expect from your supports and services.

This module gives you clear, practical information about your rights under the NDIS, so you can feel more confident navigating your plan, asking questions, and making decisions that suit you. Knowing your rights can help you recognise when something doesn’t feel right, and understand where to go for help or more information.

This is about putting you in control. It’s your plan, your supports, and your choices.

Purpose

To help NDIS participants understand their rights and feel confident navigating their NDIS supports and services.

Learning Outcomes

• Understand your rights as an NDIS participant
• Know what you can expect from your NDIS supports and services
• Recognise how your rights protect your safety, dignity, and wellbeing
• Find trusted information and support if you have questions or concerns about your rights

Target Audience

NDIS participants who want to better understand their rights and feel more confident making decisions about their supports and services.

Accessibility

This module has been designed to support different learning and communication needs. It includes:

• Adjustable playback speed for videos
• Clear, plain-language explanations
• A text-based transcript for screen readers and alternative formats
• Information presented in a way that supports understanding and informed decision-making

The content also reflects the importance of accessible information, because you have the right to receive information in a way that works for you.

Part of the Know My Rights framework: Know it → Show it → Act on it